Your appointment should feel easy from the moment you arrive, and a little preparation can help. That preparation looks different for a shopping appointment, trade-in appraisal, service visit, and lease return, so begin by deciding what you want to get done that day. When you schedule with Mercedes-Benz of Chesterfield, tell us what brings you in so we can be ready for you.
Sales and Finance Appointment
Before shopping, picture how your next vehicle needs to fit your life. Think about passenger space, favorite features, and a comfortable budget. Bring a driver's license and proof of insurance for a test drive. If you plan to discuss financing, it helps to have your current address, employment, and income information ready to speed the process.
Trade-In Appointment
Your trade-in does not need a showroom-level detail. Remove personal items, give it a quick cleanup, and bring the registration, every key, and available service records. Bring the title if you own it outright. If you are still making payments, have your lender and payoff information handy.
Service Appointment
To help us understand a concern, note when it happens, what the vehicle sounds or feels like, and whether a warning appears. A photo of the dashboard message can also be useful. Before arriving, clear belongings from the area needing attention, bring the wheel-lock key if needed, and let us know if you need courtesy transportation or a loaner car.
Lease Turn-In Appointment
About four months before your lease ends, schedule the complimentary pre-inspection. Then review the report and check your mileage against the agreement. When return day arrives, bring every key and all original equipment, including charging cables when applicable. Take out your belongings, clear personal data, and de-couple the vehicle from the Mercedes-Benz app.
Plan Your Visit to Mercedes-Benz of Chesterfield in O'Fallon, MO
You do not have to sort out every detail alone. When making the appointment, tell us what you hope to accomplish and ask what you should bring. At our Mercedes-Benz dealership in O’Fallon, MO, we will help you know what to expect before you arrive.
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